3.1 TRA roles and responsibilities

On this page

TRA is responsible for:

  • considering the RTO recommendation and making the final decision on an applicant’s skills assessment outcome
  • ensuring the objectives of the Program are met
  • providing up-to-date information about Program processes and procedures
  • contract management and monitoring of RTOs
  • responding to enquiries about the Program
  • developing TRA operational program policy and advice
  • accepting Program payments
  • developing and maintaining an appropriate IT system to support the Program
  • liaising with Home Affairs and relevant stakeholders about the Program
  • responding to complaints that cannot otherwise be dealt with by the RTOs
  • managing Program evaluations
  • undertaking compliance and investigative measures as required.