If you have a question about one of our programs see our Help page.
General enquiries
If you are unsure about which of our programs may best suit your needs:
- use our Pathfinder tool
- read an overview of our programs
- check the applicant guidelines.
You can also submit a query using the form below.
We aim to provide accurate, timely advice. Our office sometimes gets a high volume of phone enquiries.
We will answer your call as soon as possible. Or you can email us with your contact details and your enquiry. One of our officers will respond as soon as they can.
Enquiry line times
Monday to Friday
10 am to 4 pm
Australian Eastern Standard Time (AEST), excluding public holidays (GMT +10 hours).
- Phone (outside Australia): +61 2 6240 8778
- Phone (in Australia): 1300 360 992
Media enquiries
If you're a journalist or have a media enquiry for the department or minister, you can contact the Media Team by email, media@dewr.gov.au.
Please ensure you provide your contact details, including your phone number and the deadline for your story.
Postal address
Trades Recognition Australia
Department of Employment and Workplace Relations
GPO Box 9880
CANBERRA ACT 2601
AUSTRALIA