If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article

The TRA Online Portal will experience a planned outage for system upgrades between 2:00pm – 7:00pm AEST, Thursday 24 September 2026. For assistance, please Contact Us.

The TRA enquiry line will be opening slightly later on Thursday 24 September 2026 at 10:30am AEST. For assistance, please Contact Us.

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B. Submitting evidence of qualifications

You will need to upload the following documents with your online application:

  • Your final qualification(s), or apprenticeship certificate(s), or award(s).
  • A full academic transcript that shows the start and end dates of training and details of the program of study.
  • Apprenticeship documents such as your contract, journal or any other relevant documents from your employer, a governing body or training provider.
Information notice listing documents that are not accepted as qualification evidence, including occupational licences, unsupported trade tests, short course certificates, unpaid work experience, and incomplete qualifications.