If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA Online Portal will experience a planned outage for system upgrades between 2:00pm – 7:00pm AEST, Thursday 24 September 2026. For assistance, please Contact Us.
The TRA enquiry line will be opening slightly later on Thursday 24 September 2026 at 10:30am AEST. For assistance, please Contact Us.
Privacy Notice updated - Learn how we collect and manage personal information here - Link
A ‘decision ready’ application means you have filled out all mandatory fields, provided all the necessary documents and paid any application fees. If your application is not ‘decision ready’, it may delay the process.
When your documents are decision ready, you can pay the fee and submit your application.
When you submit your application, you will get a confirmation email from TRA.
