If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA Online Portal will experience a planned outage for system upgrades between 6:00am – 2:00pm AEDT, Saturday 7 November 2026. For assistance, please Contact Us.
TRA has made our program guidelines easier to access. Check out our new HTML versions of the guidelines - News Article
A ‘decision ready’ application means you have filled out all mandatory fields, provided all the necessary documents and paid any application fees. If your application is not ‘decision ready’, it may delay the process.
When your application is decision ready, you can pay the fee and submit.
When you submit your application, you will get a confirmation email from us.
