If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article
The TRA enquiry line will be opening slightly later on Thursday 29 October 2026 at 10:30am AEDT. For assistance, please Contact Us.
TRA has made our program guidelines easier to access. Check out our new HTML versions of the guidelines - News Article
If you disagree with the outcome of your assessment, your outcome letter will contain information on how to apply for a review. A review of your application will cost an additional fee of $130.
You can find our Review Policy on our website.
Please ensure you read the review policy to meet the criteria and eligibility requirements before you apply for a review.
