If you are experiencing a declined payment error when using a payment card issued by a bank in a country affected by sanctions-related restrictions, more information is available here - News Article

The TRA Online Portal will experience a planned outage for system upgrades between 2:00pm – 7:00pm AEST, Thursday 24 September 2026. For assistance, please Contact Us.

The TRA enquiry line will be opening slightly later on Thursday 24 September 2026 at 10:30am AEST. For assistance, please Contact Us.

Privacy Notice updated - Learn how we collect and manage personal information here - Link

How does the application process work?

To apply for the program, you must register through our Online Portal.

The Online Portal will guide you through the documents that you need to submit at each stage of your application.

Make sure to follow the instructions carefully and that all your details are current and correct.
1. Register

Complete your online registration.

2. Upload
Evidence

Provide all required evidence.

3. Review and
Confirm

Check that you have completed all sections of the application.

4. Submit

Make your payment and click submit.