Worried about your visa and any recent changes made to requirements? Please contact the Department of Home Affairs with all your visa questions as we will be unable to assist with these enquiries.

From 31 July 2024, TRA removed the mandatory OSAP assessment requirements for specified construction occupations/country of passport combinations for applicants with a relevant qualification, so they can undertake a cheaper and simpler MSA assessment instead. Please see the Construction Occupation list for more information.

The TRA enquiry line will be closed from 2:00pm AEST Thursday, 15 May 2025 due to system maintenance. The TRA enquiry line will resume normal operations at 10:00am AEST Friday, 16 May 2025. In the meantime, please check the Frequently Asked Questions (FAQS) and updated processing times on the TRA website as this may have the answer to your query. In the meantime, please check the Frequently Asked Questions (FAQS) for more information or complete the survey on our Contact Us page.