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Updated TRA Payment and Refund Policy

28 February 2019

The TRA Payment and Refund Policy and Refund Request Forms have been updated for the implementation of new payment arrangements for the TSS Skills Assessment Program (TSS program), Offshore Skills Assessment Program (OSAP) and Trades Recognition Service (TRS) on 1 March 2019.

The updated Payment and Refund Policy and Refund Request Forms will be available from 1 March 2019 on the TRA website (www.tradesrecognitionaustralia.gov.au) on the Forms & Policy page.  

Fee Refunds

The circumstances in which TRA will refund a payment are limited and detailed in the TRA Payment and Refund Policy.

PLEASE NOTE: Refunds will not be provided for TSS Program, OSAP or TRS applicants if they do not meet program eligibility requirements or if they withdraw their application:

  • For documentary evidence assessments - after decision ready documents have been supplied to their chosen RTO.
  • For technical assessments – after the Technical Interview/Practical Assessment has taken place.

TRA program applicants and their agents should read the Payment and Refund Policy before making a payment to TRA.