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TRA Enquiry line shutdown

19 March 2020

Due to the Novel Coronavirus (COVID-19) outbreak, the TRA enquiry line will be closed until further notice from 30/03/2020. During this time applicants will still be able to submit enquiries to traenquiries [at] dese.gov.au. TRA will endeavour to respond to email enquiries as quickly as possible.

TRA will continue to assess applications submitted through the Online Portal, however processing times are expected to be impacted for the foreseeable future. Updates on predicted processing times will be placed on the TRA website and updated as the situation continues to evolve.