TRA is experiencing a high volume of JRE applications. This increase is affecting processing times of applications, journals, pay evidence and the updating of information on the online portal.
In order to support a fair process, TRA standard practice is for the processing of applications and documentation in order of receipt. Please allow at least six (6) weeks for your submission to be processed.
TRA is unable to provide status updates – you will be contacted when your documentation has been processed or if any additional information is required.
We thank you for your cooperation on this matter.