Forms & Policy

 To nominate an agent or representative.

• Agent Nomination Form (PDF 178KB) Agent Nomination Form (DOCX 148KB)

To request a refund.

• TRA Refund Request Form (PDF 196KB)  TRA Refund Request Form (DOCX 83KB)

• TRA Payment and Refund Policy (PDF 68KB)  TRA Payment and Refund Policy (DOCX 248KB)

To request a review of a skills assessment outcome.

• TRA Review Request Form (PDF 196KB)  TRA Review Request Form (DOCX 83KB)

• TRA Assessment Review Policy (PDF 68KB)  TRA Assessment Review Policy (DOCX 248KB)

Request information under the Freedom of Information Act

• FOI - Freedom of Information

To make a comment about our services.

• Customer Satisfaction Form (PDF 103KB) Customer Satisfaction Form (DOCX 106KB)

• TRA Complaints Policy (PDF 88KB)  TRA Complaints Policy (DOCX 117KB)

To request a change of personal details for the Job Ready Program

• Change of Details Form (DOCX)

• Change of Details Form (PDF)

To request a reset of you password or access to your username for the Job Ready Program

• Request for Password Re-set/Username Form (DOCX)

• Request for Password Re-set/Username Form (PDF)