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  2. Forms & Policy
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Forms & Policy

 To nominate an agent or representative.

  • Agent Nomination Form (PDF 178KB) Agent Nomination Form (DOCX 148KB)

To request a review of a skills assessment outcome.

  • Review Request Form (PDF 151KB) Review Request Form (DOCX 223KB)

  • Assessment Review Policy (PDF 93KB) Assessment Review Policy (DOCX 239KB)

To request a refund.

  • TRA Refund Request Form (PDF 196KB)  TRA Refund Request Form (DOCX 83KB)

  • TRA Payment and Refund Policy (PDF 68KB)  TRA Payment and Refund Policy (DOCX 248KB)

Request information under the Freedom of Information Act

  • FOI - Freedom of Information

To make a comment about our services.

  • Customer Satisfaction Form (PDF 103KB) Customer Satisfaction Form (DOCX 106KB)

  • TRA Complaints Policy (PDF 88KB)  TRA Complaints Policy (DOCX 117KB)

To make a claim for Prior Employment under the Job Ready Program

  • Statement of Prior Employment Form (DOCX)

  • Statement of Prior Employment Form (PDF)

To request a change of personal details for the Job Ready Program

  • Change of Details Form (DOCX)

  • Change of Details Form (PDF)

To request a reset of you password or access to your username for the Job Ready Program

  • Request for Password Re-set/Username Form (DOCX)

  • Request for Password Re-set/Username Form (PDF)

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